Pricing/Billing Questions?

Plans & Pricing FAQ

• How do Unlimited Lookup plans work?
• Can I pay by month?
• How do I upgrade my plan?
• How do I downgrade my plan?
• Do you have any custom plans higher than Ultimate?
• How Do Annual Plans Work?

Checkout & Payments FAQ

• Payment Options
• What is a CVV/CVC Number?
• Error Processing Payment: "Your payment could not be processed"
• I see the message "Payment is past due"
• How do I update my payment method?

Invoices & Receipts FAQ

• Can I include my VAT Tax ID on my receipt?
• How can I get a receipt for my subscription?
• Can I Have Receipts Emailed To Me Automatically?

Cancel & Pause FAQ

• How do I cancel my paid subscription?
• What happens when I cancel my paid subscription?
• I Want To Pause My RocketReach Subscription
• I Accidentally Purchased an Annual Subscription