RocketReach provides easy access to your billing receipts directly from your account. These receipts contain all the standard details needed for record-keeping, including payment date, billing information, and subscription details. Your receipt serves as your invoice.
Key Takeaways:
- Receipts/Invoices can be accessed anytime through Account Settings > Usage & Billing > Billing History.
- Receipts/Invoices include essential details such as Receipt ID, Date, Customer Name, Payment Method, and Subscription Details.
- Receipts serve as invoices and include VAT or Tax ID where applicable.
- Receipts can be saved as PDFs for accounting and record-keeping purposes.
- Enterprise and Custom plan users do not have access to receipts in their account—billing inquiries must go through an Account Manager.
How to Retrieve Your RocketReach Receipt/Invoice
Log into Your RocketReach Account
- Click on your email address in the top-right corner of the screen.
- From the dropdown menu, select "Account."
Navigate to "Usage & Billing"
- In the left-hand menu, click "Usage & Billing."
Access Your Billing History
- Scroll to the "Billing History" section.
- A list of all past RocketReach payments will be displayed.
Download or Save a Receipt/Invoice
- Click on the date of the receipt you need.
- The receipt/invoice will open, and you can choose to download it as a PDF for your records.
What Information is Included on a RocketReach Receipt/Invoice?
Each RocketReach receipt contains the following details:
- Receipt ID
- Receipt Date
- Customer Name
- Customer Email
- Billing Address
- Payment Method
- Paid Subscription Item Name
- Tax ID / VAT (where applicable)
Special Cases: Enterprise & Custom Plans
- If you are on a RocketReach Enterprise or Custom Plan, your receipts and invoices are not available for self-service access in your account.
- For billing-related inquiries, please contact your RocketReach Account Manager or email sales@rocketreach.co.