What is the difference between Lookups and Exports?
Every RocketReach service plan includes at least one type of credits. Most customers will use a plan that limits either Lookup usage (with Lookup Credits) or Export usage (with Export Credits).
Lookups & Lookup Credits
- A lookup pulls the contact data of the person and stores it within the RocketReach platform.
- If your plan includes limited lookup credits, then 1 Lookup Credit will be used per person profile that you lookup and receive at least one verified email address and/or verified phone number.
- Once you lookup a person profile and reveal the contact information, you will always have access to that information (no double-charging).
Exports & Export Credits
- An export allows you to download the data in CSV format or move the data with an integration.
- If your plan includes export credits, then 1 Export Credit will be used for every person profile that you export that has at least one verified email address and/or verified phone number.
- Once you export a person profile, you will not be charged a credit again if you export the same profile again (no double-charging).
👉 Important Note: Export Credits apply only to customers with Unlimited Lookups. If your plan includes a specific amount of Lookup Credits, then Export Credits do not apply to your use of RocketReach.
For a complete breakdown of what actions will use credits, please see: What are RocketReach Credits?
You may also be interested in: