How to set what kinds of email addresses you see
RocketReach gathers and tests as much contact data as possible for each profile. Depending on how you use the contact data, you may have a preference for what data you see, export, or use by default.
📑 In this article - click to jump to section:
Overview
Looking up contacts, sending emails, and exporting with integration all involve working with email addresses and using credits. To ensure you are targeting the appropriate email address for your needs, and to help optimize your credit usage, please set your Email Type preference before doing these activities.
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👉 Go to Account Settings now to set your preferred Email Type
Detailed Definitions
Please choose the appropriate Email Type option that best fits your current needs. You can change and save the Email Type freely without restrictions as your needs change!
- Professional email = A work email address, associated with current or past employer
- Personal email = A non-work email address, generally from a free/public email service
| 💡 When using the optional Messages step in Autopilot, the rules below apply EXCEPT emails will be sent only to A and A- email addresses. If the best available email address according to your settings is B grade, no email will be sent. |
Saved as "All emails"
👁️🗨️ See both types of email addresses
🪙 Credit will be used if provided either type of email address
📧 Messages and export with integration will use whichever email address has the highest score from RocketReach's internal scoring.
Saved as "Prefer professional emails"
👁️🗨️ See both types of email addresses
🪙 Credit will be used if provided either type of email address
📧 Messages and export with integration will default to professional first following this priority order:
- A professional (work) email
- A- professional (work) email
- A personal email
- A- personal email
- B professional (work) email
- B personal email
Saved as "Only professional emails"
👁️🗨️ See only professional email addresses; personal type will be hidden and unavailable
🪙 Credit will be used only if provided a verified professional email address
📧 Messages and export with integration will use only professional emails in this priority order:
- A professional (work) email
- A- professional (work) email
- B professional(work) email
Saved as "Prefer personal emails"
👁️🗨️ See both types of email addresses
🪙 Credit will be used if provided either type of email address
📧 Messages and export with integration will default to personal first following this priority order:
- A personal email
- A- personal email
- A professional (work) email
- A- professional (work) email
- B personal email
- B professional email
Saved as "Only personal emails"
👁️🗨️ See only personal email addresses; personal type will be hidden and unavailable
🪙 Credit will be used only if provided a verified personal email address
📧 Messages and export with integration will use only personal emails in this priority order:
- A personal email
- A- personal email
- B personal email
FAQ & Tips
❓What if my data needs change?
You can change this setting at any time to reflect your current data needs. However, please note that changing the setting will have no effect on contacts that you have already looked up. At this time, there isn't an easy way to change what type of email addresses are shown after the contact has been accessed. Please contact Support if you need additional help: support@rocketreach.co
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