Error during payment: "Your payment could not be processed"

If you see a payment error,

  • Please verify that your credit card is correct.
  • Please ensure that your billing address is filled, and your zipcode matches the billing address.
  • Ensure your CVV is correct. The CVV for American Express card is a 4 digit number. For other cards this is a 3 digit number.

 

CreditcardCVV.png

 

 

Alternate payment provider 

If your credit card is valid, your address is correct, but you are still unable to pay for a plan, please use this alternate payment provider form

Contact support

Alternatively, please email support@rocketreach.co for help. We will generally be able to diagnose and fix any payment issues for you. 

 

 

Have more questions? Talk to us