Error during payment: "Your payment could not be processed"

If you see a payment error:

  • Please verify that your credit card is correct.
  • Please ensure that your billing address is filled, and your zip code matches the billing address.
  • Ensure your CVV is correct. The CVV for American Express cards is a 4 digit number. For other cards, this is a 3 digit number.

CreditcardCVV.png

Contact support

If you believe that the errors or declines you received are incorrect, please email our Support Team at support@rocketreach.co so we may further investigate. 

 

Have more questions? Talk to us