What is a Suppression List?
A suppression list refers to a list of contacts or leads that you intentionally exclude from your RocketReach search and lookup efforts.
These contacts are typically individuals who you have identified as not suitable for your prospecting campaigns. By suppressing them, you can focus your resources on more promising leads and avoid wasting time and effort on contacts that are unlikely to convert or contacts you already have.
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Starting Requirements
Supported Plans
RocketReach offers Suppression Lists for select plans (enterprise and corporate teams).
If you're currently on one of our self-serve plans and would like to access the Suppression List feature, please reach out to our sales team using this form for more information about our custom plans.
User Role
Only Team Owners and Team Admins will have the ability to upload or deactivate a suppression list to their team's account.
Any suppression lists added by a Team Owner or Team Admin will automatically apply to all members of the team.
Required Data
Suppression Lists in RocketReach work by using known email addresses. Simply create a spreadsheet where all the email addresses you wish to suppress are in one column:
When you upload this suppression list, we will identify person profiles in our database that include one of your suppressed email addresses. The identified profiles will be blocked from access within RocketReach (see below).
Video Demo: How to Set up a Suppression List
Watch this helpful video on how to add a suppression list to your team's accounts.
Coming Soon!
Step by Step Instruction: How to Set up a Suppression List
👉 Reminder: Only Team Owners and Team Admins can setup Suppression Lists.
1. Access your Account Settings
At the top right corner of your account, click the circle and select Account Settings:
2. Navigate to the Suppression List
In the left side menu, click on the option Suppression List to view the management page:
3. Add a List to your Team's Account
If you have prepared a CSV with the emails to suppress (see above), upload it by clicking Add List:
4. Select CSV File from your Device
Select and upload the prepared CSV file from your device.
❗IMPORTANT: Keep a copy of the CSV file that you upload in case you need to reference it in the future. RocketReach does not store your CSV file and it is not possible to download the Suppression List contacts.
5. Upload your Suppression List
The system will process your file and identify matching contacts within RocketReach. The number of contacts matched for suppression will be shown on the Confirmation page.
6. Enable your Suppression List
Once uploaded, the Suppression List must be enabled in order to suppress those contacts from searches and lookups. Enabling will apply the Suppression List to all members of your team.
From Account Settings, select Suppression List and click the toggle to Enable. This page also shows the number of contacts matched and suppressed:
7. Search!
Once you have enabled the suppression list, look out for the team suppression list in your search filters. (It is applied automatically when the Suppression List is enabled.)
Here is an example of what the search interface looks like when a suppressed contact appears in a search:
Important Notes
👉 Larger suppression lists will take longer to upload. For best performance, we recommend that you use the smallest suppression list possible, and ideally fewer than 1,000,000 contacts. File size must be less than 50MB.
👉 As a Team Owner or Team Admin, the suppression list you upload will affect the searches of all team members. The contacts on the suppression list are visible in the search results but all users will be blocked from adding or exporting these contacts.
👉 Only ONE suppression list can be added at a time. To add a new suppression list, remove the current list and repeat the steps above.