Get Help from Support
Thank you for using RocketReach! We are here to help you achieve success with your subscription.
Chat Support
Chat with an Agent during business hours or Leave us a Message after hours. Simple questions can be answered instantly by our chatbot, and live agents will assist you with guidance and troubleshooting.
To start a chat, select the headset icon in the upper right corner of the website:
Email Support
Sending an email is often the most convenient way to get help with your account. You will receive a response from one of our expert staff within 24 business hours (Monday - Friday) or sooner! Please allow a little longer during weekends or US national holidays.
Please send emails to: support@rocketreach.co
Phone Support
At this time, support by phone or 1-to-1 meetings are available exclusively to select customers based on contract terms. Phone calls and meetings can be scheduled by contacting your Account Manager. If you're unsure of who to contact or whether your plan includes phone support, you can email an inquiry to: support@rocketreach.co
Additional Resources
Attend Live Training 🧑🏫 Webinar Registration
Start Here 🚀 Basics for First-time Users