Back to RocketReach

I Want To Pause My RocketReach Subscription

We get it! Sometimes, you won’t need RocketReach for a month or two but don’t necessarily want to cancel your subscription. Instead, you can pause. 

Pausing your subscription allows you to put your account’s billing on hold for 1-3 months. During this time you will not be billed and no new lookup credits will be issued. 

Why pause instead of cancel?

  • Lock in your current rate
  • Retain access to contacts
  • Resume when you need to

You can pause or unpause your subscription with us at any time using the link below.

Pause or Unpause My RocketReach Subscription

When pausing - billing will stop on your next renewal date and continued to be paused for 1-3 months depending on the length you have chosen. 

When unpausing - billing will resume immediately and your subscription will become active.

Screen_Shot_2020-05-14_at_1.59.45_PM.png

Note: Pausing does not put a freeze on any remaining lookup credits. Lookup credits will still expire on their set expiration date, 30 days from the date they were issued on our monthly plans. 

**Pausing is only available for individual monthly billed subscriptions and not available for annual or team subscriptions.

Have more questions? Talk to us
Video training makes everything easier! Improve your search results with our FREE course of 30-second video lessons. Check it out