I Want To Pause My RocketReach Subscription

We get it! Sometimes, you won’t need RocketReach for a month or two but don’t necessarily want to cancel your subscription. Instead, you can pause. 

Pausing your subscription allows you to put your account’s billing on hold for 1-3 months. During this time you will not be billed and no new lookup credits will be issued. 

Why pause instead of cancel?

  • Lock in your current rate
  • Retain access to contacts
  • Resume when you need to

You can pause or unpause your subscription with us at any time using the link below.

Pause or Unpause My RocketReach Subscription

When pausing - billing will stop on your next renewal date and continued to be paused for 1-3 months depending on the length you have chosen. 

When unpausing - billing will resume immediately and your subscription will become active.

Screen_Shot_2020-05-14_at_1.59.45_PM.png

Note: Pausing does not put a freeze on any remaining lookup credits. Lookup credits will still expire on their set expiration date, 30 days from the date they were issued on our monthly plans. 

**Pausing is only available for individual monthly billed subscriptions and not available for teams. 

Have more questions? Talk to us