Sign in Submit a request My activities
LogoRocketReach
  1. RocketReach
  2. Pricing/Billing Questions?
  3. FAQ

I see the message "Payment is past due"

View original article
View Original Article ⇗

Update your payment method

You see this message when recent charges on your credit card (or Paypal account) have failed.

Please update your credit card in the Usage & Billing section on your account page.

Screen_Shot_2020-12-04_at_2.13.05_PM.png

You will be prompted to re-enter valid payment information.

If you continue to have issues updating your account please email us at support@rocketreach.co

Related articles

  • Error during payment: "Your payment could not be processed"
  • How do I update my payment method?
  • Payment Options
  • How do I cancel my paid subscription?
  • I Want To Pause My RocketReach Subscription