Back to RocketReach

Enable Exception for Browser Extension

This article provides instructions to resolve the following issues for users who have installed the RocketReach plugin:

  1. You have logged into your RocketReach account in the same browser but are continuously shown the message "Please login" within the extension.

Jump to:
Instructions for Chrome browser
Instructions for Brave browser

Chrome Browser

1.  In a Chrome browser window, open this link:
      🔗 chrome://settings/cookies

2.  Scroll down to the section titled "Customized behaviors." The first heading says "Sites that can always use cookies"; please select the button "Add" on the right side of this text.

chrome-1.png

3. In the field, paste this text:
      plugin.rocketreach.co

mceclip0.png

4. Select the "Add" button. That's it, you're ready to use the RocketReach extension!

Brave Browser

1.  In a Brave browser window, open this link:
      🔗 brave://settings/cookies

2.  Scroll down to the section titled "Customized behaviors." The first heading says "Sites that can always use cookies"; please select the button "Add" on the right side of this text.

brave-1.png

3. In the field, paste this text:
        https://[*.]rocketreach.co

mceclip0.png

4. Select the "Add" button. That's it, you're ready to use the RocketReach extension!

 

If you continue to experience difficulties, please contact Support@RocketReach.co for assistance.

Have more questions? Talk to us
Video training makes everything easier! Improve your search results with our FREE course of 30-second video lessons. Check it out