This article provides instructions to resolve the following issues for users who have installed the RocketReach plugin:
- You have logged into your RocketReach account in the same browser but are continuously shown the message "Please login" within the extension.
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Instructions for Chrome browser
Instructions for Brave browser
Chrome Browser
1. In a Chrome browser window, open this link:
🔗 chrome://settings/cookies
2. Scroll down to the section titled "Customized behaviors." The first heading says "Sites that can always use cookies"; please select the button "Add" on the right side of this text.
3. In the field, paste this text:
plugin.rocketreach.co
4. Select the "Add" button. That's it, you're ready to use the RocketReach extension!
Brave Browser
1. In a Brave browser window, open this link:
🔗 brave://settings/cookies
2. Scroll down to the section titled "Customized behaviors." The first heading says "Sites that can always use cookies"; please select the button "Add" on the right side of this text.
3. In the field, paste this text:
https://[*.]rocketreach.co
4. Select the "Add" button. That's it, you're ready to use the RocketReach extension!
If you continue to experience difficulties, please contact Support@RocketReach.co for assistance.